Upload scan orders

The scan and the order information must meet quality control standards as defined by Orthomerica protocol prior to beginning fabrication. Practitioners will be contacted regarding issues with the scan, measurements, or paperwork.

 Please Note

Scans received past noon Eastern time are processed on the following business day.

Step 1: Use your eBrace ordering software on your local computer to complete your cranial order and attach your scan files to your order.
(The current version of eBrace is 2.5.2. If you need to request a download of this current version, please email [email protected])
(To request a copy of the eBrace Quick Guide, please email [email protected])

Step 2: After completing your order and attaching your scan files within the eBrace ordering software, select “Prep for Transmit” in eBrace to bundle your order form and scan files in an encrypted .zip file.

Step 3: Browse or drag your encrypted .zip file to the portal below.

Step 4: Fill in the contact information and click “Upload” to submit your order.

Step 5: You will receive an order confirmation via email after your order has been processed as usual.

Note: If you have any technical issues that prevent you from using this portal successfully to submit your orders, please email your encrypted .zip file to [email protected]. Please do not simultaneously submit orders using this portal and email.

  • Not for submission of SmartSoc orders

Provide Email, Name, and Company BEFORE dragging your files.

Please only submit Cranial orders here.

Need assistance?

[email protected]

(877) 737-8444

  1. Scan your patient according to your scanning device’s instructions. If you are unable to capture the shape in a stationary position with your device, you may need to cast the patient, fill the cast with plaster and scan the positive model. Be sure to save your scan file(s).
  2. Download and fill out a PDF Order Form and save the file to your hard drive.
  3. Fill in the requested information in the form below and attach the .STL files (this is our preferred file format) along with the completed order form to submit and upload the order.
  4. Once you have all the files attached, click “Upload”.
  5. If all files are uploaded successfully, you will see a confirmation notice.
  6. Once all files are received at OPI, we will review your submitted order and inspect paperwork/files before proceeding for fabrication.
  7. After verification of your order, OPI will send you an e-mail notification with your confirmation number. This confirmation number will be your sales order and invoice number.

Provide Email, Name, and Company BEFORE dragging your files.

Please only submit Lower extremity, Upper extremity, and Spinal orders here.

Need assistance?

[email protected]

(877) 737-8444

  1. Scan your patient according to your scanning device’s instructions. If you are unable to capture the shape in a stationary position with your device, you may need to cast the patient, fill the cast with plaster and scan the positive model. Be sure to save your scan file(s).
  2. Download and fill out a PDF Order Form and save the file to your hard drive.
  3. Fill in the requested information in the form below and attach the .STL files (this is our preferred file format) along with the completed order form to submit and upload the order.
  4. Once you have all the files attached, click “Upload”.
  5. If all files are uploaded successfully, you will see a confirmation notice.
  6. Once all files are received at OPI, we will review your submitted order and inspect paperwork/files before proceeding for fabrication.
  7. After verification of your order, OPI will send you an e-mail notification with your confirmation number. This confirmation number will be your sales order and invoice number.

Provide Email, Name, and Company BEFORE dragging your files.

Please only submit Prosthetic orders here.

Need assistance?

[email protected]

(877) 737-8444